I took delivery of my EQS 450+ Exclusive Luxury a little over 3 weeks ago.
Everything was fine until Friday evening (2 days ago), when the car “bricked itself” for no apparent reason, when returning home and approaching my garage.
The car was totally immobile with many systems declaring themselves “inoperable” in a series of rolling warning notices on the driver display.
Despite leaving the car switched off several times for more than 15 minutes and then trying to start the car and put it in drive, it had not rebooted itself.
Mercedes Emergency Service came out yesterday morning and declared the ESP controller was not functioning, which apparently causes many other systems to shut down.
He tried a ‘hard reboot’ which means he opened the bonnet (using the secret bonnet/hood release), disconnected the 12v battery for a while, reconnected and the car was still dead.
It was then collected yesterday afternoon (which was quite an experience getting a 2.5 tonne car that would not move onto a recovery truck) and taken to the nearest MB EQ Specialist Service Centre.
I await the garage’s prognosis tomorrow with baited breath.
I have already put Mercedes and the Dealer on notice that I will reject the car if this problem is not permanently resolved quickly.
I will keep you posted.