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Discussion Starter · #1 ·
After 1 week my 580 EQS gave a warning that there was a problem with the rear axle and simply stopped in the middle of the road ( thankfully going at very slow speed just near my home). It refused to restart even after turning off and on again. Had to be towed. Anyone experienced this ?
Prior to this be tablet in the back refused to work and the dashboard had to be reconfigured.
 

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I bought my 2022 MB EQS 580 in late July. The next day after eating lunch out, it would not start. (I had spent a few hours the night before playing in the car trying to learn how the MBUX operates.) It was towed into the dealer & was there just over a week before I got it back. 10 days later I took it to have the windows tented. I picked it up afterwards then stopped at the bank and then it would not start once again… towed back to the dealer. This time it took over 3 weeks to “fix”. Supposedly the dealer had to constantly wait for the technicians in Germany to advise its repair. A control unit was replaced along with cables and reloaded software. Then three weeks later on the way home from work I stopped at Costco… and the car would not start again! This time I had purchased a lithium battery starter so I hooked it up to the 12 volt battery terminals under the front hood and it started up just fine. The next day I took it back to the dealer and that was a week ago, and they are still waiting to get advice again from the technicians in Germany in order to again “fix” it. I have complained to the dealer and threatened to start the Lemon Law process. It is just over 2 months old now! The dealer is talking with MB and they are deciding on buying my car back from me… waiting to here at what price. At my request they are placing an identical build order to make me a 2023 EQS 580 which I hope to receive in 4 months. I love the car and want the car, but it has to work and start without fail. I’m searching to see if this is an isolated issue or are many others having the same issue? The high voltage battery should keep the 12 volt battery charged as needed but that does not always happen obviously. I look forward to hearing comments and especially knowing if this is an on going issue. -Mark C.
 

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An update… Today my service advisor at the dealer says Mercedes is aware of this issue. So if the car does not start it should be powered off for 15 minutes to let it reboot and then it should restart. He said a software update is in the works but not yet available.
 
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