EQA - question for owners

7165 Views 22 Replies 9 Participants Last post by EddieHeli, May 3, 2022

Mangoose

Discussion Starter · Nov 8, 2021

Good day all!

During my commute the other day, my eyes were drawn to a good looking EV that I'd never seen before - a MB EQA! Stunning.

My wife favours smaller cars, but I like a good boot. So trying to find a UK EV that works for us both is proving to be tricky. I'm hearing mixed reviews about the trunk size on the EQA, and I'm struggling to find decent photos online - can any of you owners out there advise what the dimensions are of the boot?

Any help would be greatly appreciated - I'm hoping the EQA could be the one for us!

Thanks!

1 - 20 of 23 Posts

Parkwood

· #2 · Nov 10, 2021

Car Wow on you tube are always worth checking out as they do the usual look at storage and boot space for all the cars they test drive. The mercedes on line brochure for the car gives the dimensions (scroll right down to the end) and plans showing max load lenghts etc. I have the EQC so cannot help re pictures. If the EQA is anything like the EQC then it will be a lovely car, I am extremely happy with mine.

https://tools.mercedes-benz.co.uk/current/passenger-cars/e-brochures/eqa.pdf?_ga=2.155216562.842090331.1636536927-77199493.1636536927&tgroup=realTarget

Sunny81

· #3 · Nov 11, 2021

Took delivery of mine the other day, fantastic car overall, interior is superb……boot size it not the largest, you drop the back seats to increase the size but not the largest boot with the seat up

Stewfix

· #4 · Nov 28, 2021

we picked up our EQA 250 last week, l think what makes the boot small is that mercedes didn't make any space for the cable bag and the plug in charger which comes in a larger box /bag so these are stored in the boot thus cutting down on user space.

Des

· #5 · Feb 3, 2022

Mangoose said:
Good day all!

During my commute the other day, my eyes were drawn to a good looking EV that I'd never seen before - a MB EQA! Stunning.

My wife favours smaller cars, but I like a good boot. So trying to find a UK EV that works for us both is proving to be tricky. I'm hearing mixed reviews about the trunk size on the EQA, and I'm struggling to find decent photos online - can any of you owners out there advise what the dimensions are of the boot?

Any help would be greatly appreciated - I'm hoping the EQA could be the one for us!

Thanks!

The boot is samll and if you carry the cables they do not fit under the boot floor. However, on the plus side you can put the back seats down to give more room. I use it for weekly shop and it takes all the shopping with ease. However, what is concerning to me currently is that when I started 6 or 7 months ago I was able to get 260 miles on a charge then over time this has decreased currently to around 200 of course this maybe because of the winter period but I licve in a relatively mild climate in the southwest.. Hope this helps. I would add I really like the car.

Parkwood

· #6 · Feb 3, 2022

Des said:
The boot is samll and if you carry the cables they do not fit under the boot floor. However, on the plus side you can put the back seats down to give more room. I use it for weekly shop and it takes all the shopping with ease. However, what is concerning to me currently is that when I started 6 or 7 months ago I was able to get 260 miles on a charge then over time this has decreased currently to around 200 of course this maybe because of the winter period but I licve in a relatively mild climate in the southwest.. Hope this helps. I would add I really like the car.

It really will be the drop in temps. I live in Normandie with similar weather the the west country and have seen an expected drop. Compare a day sub 7degs with one at 9degs there is an interesting difference even at that level.

Des

· #7 · Feb 3, 2022

Parkwood said:
It really will be the drop in temps. I live in Normandie with similar weather the the west country and have seen an expected drop. Compare a day sub 7degs with one at 9degs there is an interesting difference even at that level.

While I understand your comments my battery performance has gone down at each full charge from original 260 through to 199 therefore I cannot see the weather as a major feature given that 4 days ago it was colder and I returned 214 then a little warmer and 199. Howeer Mercedes are going to take a look at the car.
Des

Parkwood

· #8 · Feb 3, 2022

Des said:
While I understand your comments my battery performance has gone down at each full charge from original 260 through to 199 therefore I cannot see the weather as a major feature given that 4 days ago it was colder and I returned 214 then a little warmer and 199. Howeer Mercedes are going to take a look at the car.
Des

I think it might be the usual confusion over how the range is calculated which seems a common issue which even the garages do not yet seem to understand which is causing your worry. Firstly what is the fuel guage meter showing? Does that tally to the state of charge ie I tend to stick to just topping up to 50% SOC and the fuel guage is showing half full.
Now the range is related to the cars computer extrapolating that from the last average consumption. Quite how long a period to get an average figure I am not sure but it seems to correlate more to the from reset figure as opposed to the recent trip data.
I have just checked my stats. The car has a state of charge of 45%. I did a short run earlier of 11.7km which involved 2 stops (at the recycling and agricultural suppliers) and my average speed was 32km the consumption was 33.3kwh/100km I use d auto and much of the return journey is mainly coasting! I did not preheat the car. Very high consumption but to be expected given the type of journey and exactly the same as I saw with my diesel in terms of the short journey using more fuel.
The car says that I have a range of 141km. To achieve that on 45% of the battery which is 36kw ( I have an EQC with an 80kw battery so each % represents .8kw x 45 gives 36kw) I need to achieve 25.53kwh/100km. If I look at my since reset figure over 4952.3km I have driven the average consumption is 25.1kwh/100km so it is pretty close.
Here in France we can also access an extremely useful mercedes app called mercedes me eco coach which does not seem to be available in the UK sadly. This gives me a 5day, 5week and 5month breakdown of consumption. Over the last 5 weeks my weekly consumption has ranged from 27.4 to 28.9 per week. The 5 month stats show very clearly the reduction in efficiency as winter progressed with Oct av 22.9 and Jan 27.7. Some of this may also relate to slightly diffierent activities (ie a few longer journeys earlier on) but not a great deal is different. Interestingly its 5 month average is 25.5kwh/100km which fits very closely the cars suggested range.
I know I have on several occasions had journeys where efficiency was below the WLTP figures but not since late autumn.
So to come back to your point I suspect your long term average is climbing and this will result in a reduced range shown for the same given state of charge. I have seen people suggest that their garages have “reset” the car and the range has returned only for the problem to reappear which of course it will do if the initial setting is based on say inputting the WLTP figure and as they use the car its reference changes to the average from reset.
If you have a look at other forums like SpeakEV you will see the range figure is referred to as the GOM short for guessometer and whilst that is a little harsh it is correct in so much as the car can only indicate a figure it cannot predict what you will get as so many factors affect the efficiency on any given journey such as did you have to stop at every set of traffic lights or did you have a clear run?
I rather think the manufacturers need to explain in much more detail that BEV are absolutely no different to any petrol or diesel car and that the range is exactly the same as those cars, you have x kw of fuel and it will give you x km or miles dependent on your consumption which is variable dependent on terrain, traffic, driving style temperature etc. We all know and understand you put x litres in a car and if you achieve y litres per 100 km your range is z and electric is no different but because the manufacturers say the range is x people think that is what they will get and it is simply not true. What they will get is up to and I think I will occasionally get more as I know from experience the car in certain conditions is more efficient than the official stats.
I hope this helps put your mind at rest and I am pretty sure there is unlikely to be anything wrong with your car but I will be interested in what your garage say. You might want to put my theory to the test too with the stats you have be interested to see if they back it up

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Des

· #9 · Feb 3, 2022

Parkwood said:
I think it might be the usual confusion over how the range is calculated which seems a common issue which even the garages do not yet seem to understand which is causing your worry. Firstly what is the fuel guage meter showing? Does that tally to the state of charge ie I tend to stick to just topping up to 50% SOC and the fuel guage is showing half full.
Now the range is related to the cars computer extrapolating that from the last average consumption. Quite how long a period to get an average figure I am not sure but it seems to correlate more to the from reset figure as opposed to the recent trip data.
I have just checked my stats. The car has a state of charge of 45%. I did a short run earlier of 11.7km which involved 2 stops (at the recycling and agricultural suppliers) and my average speed was 32km the consumption was 33.3kwh/100km I use d auto and much of the return journey is mainly coasting! I did not preheat the car. Very high consumption but to be expected given the type of journey and exactly the same as I saw with my diesel in terms of the short journey using more fuel.
The car says that I have a range of 141km. To achieve that on 45% of the battery which is 36kw ( I have an EQC with an 80kw battery so each % represents .8kw x 45 gives 36kw) I need to achieve 25.53kwh/100km. If I look at my since reset figure over 4952.3km I have driven the average consumption is 25.1kwh/100km so it is pretty close.
Here in France we can also access an extremely useful mercedes app called mercedes me eco coach which does not seem to be available in the UK sadly. This gives me a 5day, 5week and 5month breakdown of consumption. Over the last 5 weeks my weekly consumption has ranged from 27.4 to 28.9 per week. The 5 month stats show very clearly the reduction in efficiency as winter progressed with Oct av 22.9 and Jan 27.7. Some of this may also relate to slightly diffierent activities (ie a few longer journeys earlier on) but not a great deal is different. Interestingly its 5 month average is 25.5kwh/100km which fits very closely the cars suggested range.
I know I have on several occasions had journeys where efficiency was below the WLTP figures but not since late autumn.
So to come back to your point I suspect your long term average is climbing and this will result in a reduced range shown for the same given state of charge. I have seen people suggest that their garages have “reset” the car and the range has returned only for the problem to reappear which of course it will do if the initial setting is based on say inputting the WLTP figure and as they use the car its reference changes to the average from reset.
If you have a look at other forums like SpeakEV you will see the range figure is referred to as the GOM short for guessometer and whilst that is a little harsh it is correct in so much as the car can only indicate a figure it cannot predict what you will get as so many factors affect the efficiency on any given journey such as did you have to stop at every set of traffic lights or did you have a clear run?
I rather think the manufacturers need to explain in much more detail that BEV are absolutely no different to any petrol or diesel car and that the range is exactly the same as those cars, you have x kw of fuel and it will give you x km or miles dependent on your consumption which is variable dependent on terrain, traffic, driving style temperature etc. We all know and understand you put x litres in a car and if you achieve y litres per 100 km your range is z and electric is no different but because the manufacturers say the range is x people think that is what they will get and it is simply not true. What they will get is up to and I think I will occasionally get more as I know from experience the car in certain conditions is more efficient than the official stats.
I hope this helps put your mind at rest and I am pretty sure there is unlikely to be anything wrong with your car but I will be interested in what your garage say. You might want to put my theory to the test too with the stats you have be interested to see if they back it up

Thank you that does help, however, if I fill the diesel car I note on the dashboard that the car is full even better if I have filled to the brim. I fully understand that how I drive will effect how far I can travel on that tnak full. My problem is I am not getting a tnak full but instead of the car showing 260 miles range it is showing 199. Therefore no matter how carefully I drive that is the range set.
Des.

Parkwood

· #10 · Feb 3, 2022

Des said:
Thank you that does help, however, if I fill the diesel car I note on the dashboard that the car is full even better if I have filled to the brim. I fully understand that how I drive will effect how far I can travel on that tnak full. My problem is I am not getting a tnak full but instead of the car showing 260 miles range it is showing 199. Therefore no matter how carefully I drive that is the range set.
Des.

No sorry you are misunderstanding what the range figure means it does not mean it is the max range you can cover only the anticipated range on your prior consumption. Nor does it mean that is the no of miles you have “put into” the battery.
When you fully charge the car you are not getting a specific no of miles or “range” but kw. In my case a full charge will give me 80kw and as discussed above how many km or miles I get with that is variable so the figure for range is variable however the amount of kw is not. If the fuel guage shows full and you charged to 100% you will have the max no of kw in the battery that the battery can store. You can check how many kw the battery has been taken if you have a smart meter or record from the meter yourself.
I take little notice of the range shown preferring to guage use or distance travelled v state of charge so I know some of my regular trips will use x% of the SOC amd I work around that.
The method of marketing for BEV is causing a lot of confusion in part because of range anxiety. I also think including an actual kw readout rather than a % state of charge would be better as then you could see how much “fuel“ the battery actually had.

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Parkwood

· #11 · Feb 4, 2022

Parkwood said:
If the fuel guage shows full and you charged to 100% you will have the max no of kw in the battery that the battery can store. You can check how many kw the battery has been taken if you have a smart meter or record from the meter yourself.

I have been reflecting on our conversation and I wonder if you may think you battery is somehow degrading or there is a charging circuit/control issue so therefore it is not taking in or being given the full kw it is rated for. Certainly in the long term this will happen though there is a lot of discussion about how long before it will and whether the manufacturers like mercedes guard against this by having a bigger battery and releasing cells as it degrades thereby maintaining storage ie it is said the EQC is actually a 92kw battery with 80kw used so as it degrades it can keep its storage by releasing so to speak capacity from the spare 12kw.
I will be interested in what your garage say as to the max kw your battery takes and why they think the range is dropping. If it is somehow a failure of the charging circuits to give to or the battery to take in the full kw the reason why ie component failure of software issues would be interesting to know about.
This really is an area that is causing a lot of new owners of all BEV makes concerns and if they incl the actual kw figure as well as state of charge and range with detailed explanations of how it all related it would alleviate a lot of worry in my opinion.

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Stewfix

· #12 · Feb 4, 2022

Wow! that is sure a great explanation, it's hard to get your head around the figures but I think l nearly understand what you are saying. l also would be keen to hear what MB say about it. my EQA average from reset is 2.6mkw and last nights charge to 80% said l had a range of 181miles, however on this mornings trip out the first 5miles of actual driving used up 10 miles of range due to driving condition etc so it is very much a guessometer.

Parkwood

· #13 · Feb 4, 2022

Stewfix said:
Wow! that is sure a great explanation, it's hard to get your head around the figures but I think l nearly understand what you are saying. l also would be keen to hear what MB say about it. my EQA average from reset is 2.6mkw and last nights charge to 80% said l had a range of 181miles, however on this mornings trip out the first 5miles of actual driving used up 10 miles of range due to driving condition etc so it is very much a guessometer.

Did you preheat the car before you left? I did on my journey out today and the range dropped by exactly the no of km covered but coming back I did not the car was standing about an hour and half so it had to work to reheat the cabin. I “lost” 28km range when I had driven only 23 so 5 short and that will have been because it was heating the car as well as driving it.
I have done some very rough number crunching on the journeys-:
out = 47% SOC to 37%
8% = 6.4kw used (8 x .8 as the battery is rated 80kw)
Reported consumption on the eco coach app 24.5kwh/100km
distance = 23km therefore at .245 per km 5.63kw
.765kw less than used according to the battery SOC could be a rounding up error

return = 37% SOC to 28%
9% = 7.2kw
reported consumption 25.9kw/100km I always use more on the way back on this regular trip
distance = 23km therefore at .259 per km 5.88kw
1.24 kw less than used and a bigger difference not to seem an obvious rounding up error.

Combined stats from the mercedes me app trip meter
46.4 km ar 25.3 kwh/100km
finish 28% SOC
45 - 28 = 17% x.8 = 13.6kw
46.4km x .253 (rate per km) = 11.73kw
= 1.87kw used extra

So where is the extra going? The manual states that the 12v battery runs the lights, indicators and periperals like the display screen, one assumes as it is all 12v given it is used in non electric cars as well. However the heating and air con are run from the high voltage battery which is why if you have the car plugged in to a wallbox and ask it to preheat it will start drawing power from the wallbox ( I know this from the readings on my EDF app showing my electricity usage in half hourly segments) and I have noted also it will actually put charge into the battery if left long enough.

So on my journey today I used 13.6kw to actually drive the car and a further 1.87kw to heat and maintain its temp ( I leave the aircon on all the time). Clearly ICE cars can utilise the heat from the engine which is just wasted otherwise but electric cars have to generate it as there is very little produced by the movement of the car.

Looking at the range of 90km for a 28% charge at an overall 25.1kw/100km since reset charge over 5003 km as of this evening :-
28x .8 = 22.4kw
22.4 /25.1 = .8924 rounded up 90km

All these stats show how the range is not precise but an indicator of what you might achieve. If I prewarmed the car with it plugged in and then turned the heating off and had a good run to improve my average consumption for the journey I will get more than the 90km but if I donot pre warm and have a bad run probably a lot less. Heating is a big user.

There is a screen in the EQ section that shows you what the consumption is seperated out for heating, for driving and one for accessories the heating is often 6 to 8% of consumption but I have never paid great attention to it.

What is perhaps disappointing is that the range or guessometer does not inc an allowance for heating it would be good if perhaps you could toggle between them ie one of efficiency only as now and one using a rough calculation if full heating is needed, but I shall have a look at average % consumption to try and see if there is a ballpark figure I can work to.

However for me it has not been a concern as I simply work on the basis of whether Ithink 50% SOC will leave me enough for my needs. I try to avoid charging in the day Mon, Tues and Thurs Fri as I pay full rate, after 10.30pm until 6.30am and all day Weds Sat and Sun I get a cheap rate. If it was the same all day everyday I would just plug in as soon as I got home to keep the car topped up.

This is a long winded post but I hope people can follow my non mathematical logic. Manufacturers really should be taking people through these issues when they are considering buying an electric car and they should have a detailed explanation of all these elements in the car manuals. I have checked mine and there is nothing explaining how the range is calculated and what it actually indicates nor how the heating using power reducing the range more than you might expect as it is not incl in the efficiency (mpk kw/100km) figures used to achieve the range figures. Failing to do so is resulting in disatisfied customers who think the car is either faulty or that they have been sold a car that does not achieve what they felt they were told it will.

Really appreciate if Des can update us on his issues when he has spoken to his garage and had the car inspected.

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Bomber209

· #14 · Feb 9, 2022

Hi all,
I understood that the heating requirements came from the heat generated by the 'Electronic Brain' via it's coolant system (much like an ICE). I was taught that if you made a battery 'work' it could liven itself up.
ie) A low 12v battery could be made to enable starting by switching on Headlights & Heater on for a minute or so.
Same would apply to Drive Battery, if you Pre Heated car via it's own power or thro your home charger, Also the '100%' buffer margin is to allow heat generated from the charging cycle to dissipate. Ive watched an aircraft battery go through a Thermal Runaway, frightening. My car (350 AMG) is in the 'Stealers' at present to try and convince me that 2.5/Kwh is acceptable (NOT) I'm a (retired) aircraft engineer so have some savvy. Batery should be able to handle 0 +/-10 margin with only a 10% drop. Where's the other 30% going. I don't drive with leaded right foot (all the time) If I could get 200 miles or 3m/Kw I would be happy enough. Maybe they can adjust the power curve (a bit like re-chipping ane ICE) As for Re-Gen, if you use A- and you want to get back up to speed it would take all the power you just restored and more.
By the way, do the brake lights come ON whe n you're in Re-Gen mode???.

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Parkwood

· #15 · Feb 9, 2022

Bomber209 said:
Hi all,
I understood that the heating requirements came from the heat generated by the 'Electronic Brain' via it's coolant system (much like an ICE). I was taught that if you made a battery 'work' it could liven itself up.
ie) A low 12v battery could be made to enable starting by switching on Headlights & Heater on for a minute or so.
Same would apply to Drive Battery, if you Pre Heated car via it's own power or thro your home charger, Also the '100%' buffer margin is to allow heat generated from the charging cycle to dissipate. Ive watched an aircraft battery go through a Thermal Runaway, frightening. My car (350 AMG) is in the 'Stealers' at present to try and convince me that 2.5/Kwh is acceptable (NOT) I'm a (retired) aircraft engineer so have some savvy. Batery should be able to handle 0 +/-10 margin with only a 10% drop. Where's the other 30% going. I don't drive with leaded right foot (all the time) If I could get 200 miles or 3m/Kw I would be happy enough. Maybe they can adjust the power curve (a bit like re-chipping ane ICE) As for Re-Gen, if you use A- and you want to get back up to speed it would take all the power you just restored and more.
By the way, do the brake lights come ON whe n you're in Re-Gen mode???.

From what I have read on other electric car forums it seems there is a deceleration speed that causes the brake lights to come on next time I am driving at night I will try to see what is happening.
Sorry I am being a bit thick but I do not quite understand your comments re 2.5kwh in relation to what heating or driving?
I take it that it is essentially the lack of range but as discussed above the one thing we are not getting with the range is accurate data only a guesstimate based on previous journeys as to what we might achieve.
Re efficiency it will of course be better once the warmer temps return and ICE are no different in having poorer winter efficiency. On my 2015 diesel c class it was normal to see 6.9l/100km in winter v 5.9l/100km in summer. The e class was the same.
I have acheived figures below WLTP without trying so am happy the WLTP are pretty good averages to expect in good conditions.
I think there needs to be some serious education of the public about what data they are being given, how they should interpret it and how it relates to them and their use of a car. However obviously the next holy grail for the manufacturers is going to be efficiences and more sphoisticated batteries that do not suffer so much degredation in cold or hot conditions and can charge quicker without degredation also.
Still think Mercedes have overall hit the ground running after coming in late and my car is an impressive first BEV worthy of the name.

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Bomber209

· #16 · Feb 10, 2022

Hi All, again.
Sorry finger trouble, should have read 2.5miles/Kwh, and D-
Could MB just replace individual failed cells rather than complete battery. Certainly cost a lot less than £10k. Or have a deep recycle done as part of service schedule, to reinvigorate dying cells? A new concept of changing whole battery pack (20 mins) instead of charging (50 mins) might be away to go.???

Parkwood

· #17 · Feb 10, 2022

Bomber209 said:
Hi All, again.
Sorry finger trouble, should have read 2.5miles/Kwh, and D-
Could MB just replace individual failed cells rather than complete battery. Certainly cost a lot less than £10k. Or have a deep recycle done as part of service schedule, to reinvigorate dying cells? A new concept of changing whole battery pack (20 mins) instead of charging (50 mins) might be away to go.???

Using a converter table you seem to be achieving 24.85 kwh/100km in my foreign language 🤣 Not too bad if you do lots of stop start and shortish journeys in colder weather but I agree not great. I would bet it will improve when the better weather arrives by a reasonable margin.
I have gone from an average efficiency in Oct of 22.9kwh/100km (2.71miles per kwh) and January was 27.7/100km ( 2.24miles per khw). That is approx an 18% drop in efficiency so within my expectations.
This article may interest you

leasing.com

How much does cold weather reduce an electric car’s range?

Electric vehicles are hitting the market thick and fast, and here at Leasing.com we’ve seen EV enquiries increase dramatically over the last year. ...

leasing.com

confirms the drop you can expect across all BEV and also discusses the advantages of preheat which I do use, but only at home when plugged in I rarely pre heat when making my return journey.
The EQC, so I assume the EQA is the same, has a 12v battery for the lights internal displays etc etc just like the ICE cars and it is important to keep that in good order as it is needed to monitor the high tension battery, have seen lots of people with either the Kia or Hyundai (the cars are made by the same co) have serious issues with failing 12v batteries. However the climate control and heating is run from the High Tension battery.
When I put the car onto preheat and it is plugged in mercedes me tells me it has turned the charger on so theoretically it can pull 6.7kw (the max I draw on my 32amp single phase system) but I cannot be sure how much it does pull down I will try to log it the next time I use it.
Now as far as I can guage it might be that 30% of the consumption in the early oart of the journey is for hewting etc but it could be this will drop as the cabin warms and the battery also as it is used but as the article makes reference it could be at lower temperatures more power is needed to keep the battery in a good operating temp range.
I should say I use Comfort mode with d auto all the time and my air con is permanently on. I find d auto gives the best balance between regen and coasting and therefore best efficiency. I will use the heated seating on a reurn journey for a few minutes if it is cold as well.
Do update once you have the car back from your dealer.

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Bomber209

· #18 · Feb 12, 2022

Hi All.
Got car back today after a week at the 'stealers'. It would appear that the charging system had locked itself into 80% as being 'Full'. Although all the indications were 100% only 80% was being stored. Hopefully that should give approx 30 more miles at current consumption rates. These are around 2.5m/kwh. Hopefully I can get it up to 3m/kwh at least. Best return so far was 3m/kwh average speed over 45 miles was 21mph. This was in town, unfortunately I went through a 24/7 Bus Gate and got a £30 fine,. I just can't win. Hey Ho !!

Stealers asked me to run around for a few more months and report back. They've now given my point of sale person an EQA as his company car so he can learn about what he's selling. Lets see if he gets similar figures. I'll report further.

Parkwood

· #19 · Feb 12, 2022

Bomber209 said:
Hi All.
Got car back today after a week at the 'stealers'. It would appear that the charging system had locked itself into 80% as being 'Full'. Although all the indications were 100% only 80% was being stored. Hopefully that should give approx 30 more miles at current consumption rates. These are around 2.5m/kwh. Hopefully I can get it up to 3m/kwh at least. Best return so far was 3m/kwh average speed over 45 miles was 21mph. This was in town, unfortunately I went through a 24/7 Bus Gate and got a £30 fine,. I just can't win. Hey Ho !!
Stealers asked me to run around for a few more months and report back. They've now given my point of sale person an EQA as his company car so he can learn about what he's selling. Lets see if he gets similar figures. I'll report further.

Had you set the limit to which you charge it at any point? On the EQC you can set the level of the charge from 50 to 100% and I tend to keep mine at 50%. So it would seem at some point going up to the 100% was never reset by the car possibly despite it being asked for, a software glitch one assumes. Did the garage explain what had caused the issue? Do you use the mercedes me app? Did that show the 100% level when the car was charging? Keep us advised on how things go. If it is a possible software issue it is one the community may find useful to be aware of.
Following the discussion about efficiency I took note yesterday after preheating the car, it was not fully to the min level of 50 so the system may have been pulling power to heat and charge. It was on approx 30mins and used 2.94kw according to the edf app. My efficiency on the journey gave me an excellent 20.4kwh/100km over 21km at 7.9C so pretty good. It is a journey I do every week and pre heating resulted in a summer temperature efficiency figure. My SOC went from a parked 38% when plugged in to 32% on arrival so about 4.8kw used on a rough calculation and .204 x 21km is 4.3kw. I am assuming the remainder arises from the very rough calculations based on non precise readings available from the SOC.
The mercedes me eco app has changed overnight and whereas it used to gave me a figure the same as the instrument display (which incls power and air con combined) it now seems lower and I suspect is simply power used to drive only. For the journey it is 18kwh/100km. That would indicate 3.78 kw used for the journey. The consommation stats on the EQ screen showed 14% for heating which if taken off the 4.3kw matches so it seems to keep the car warm whilst running it used .61kw.
I will try to remember to monitor the heating consumption figure on future journeys to see if my interpretation of the figs I am looking at is correct. I have seen it as low as 5% and as high as 30%.
Certainly using preheat saves range if done while the car is plugged in.
Interesting the sales guy has been told to go away and learn about the cars. My guy had been using a plug in hybrid since they came out so was very keen to promote the electric element but he happily admitted he had not yet had a full electric though his mother had just ordered an EQA🤣
I feel my car delivers all it said it would but whilst I have enjoyed learning and understanding about the intricacies of range and efficiency there are many out there who will not and who will end up with cars they do not fully understand and which are not actually well suited to their needs sadly thereby perpetuating the negative myths around electric cars.

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MartinZachery

· #20 · Feb 16, 2022

Its utterly pathetic that the charging cables have to be stored in the boot when the boot in so small AND when its full, you still need access to the cables easily. There should have been more thought given to their storage.

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