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EQC charging issues

4018 Views 4 Replies 4 Participants Last post by  Dar
Hi,

I am all of a sudden experiencing a delay with my EQC charging. Before I would plug in the charger and it would charge instantaneously. Now it takes about 5-10mins to detect and charge. Has anyone experienced this?

Further I am not getting the regular updates to my MercedesMe app.
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Mine is charging at home right now and everything is ok
No problems on my charge yesterday and Mercedes’ me is fine. I have experienced the odd delay in the app usually sorts itself out and I put it down to dodgy mobile network issues here in rural france both for the LTE in the car and my phone. I would contact Mercedes
Hi,

I am all of a sudden experiencing a delay with my EQC charging. Before I would plug in the charger and it would charge instantaneously. Now it takes about 5-10mins to detect and charge. Has anyone experienced this?

Further I am not getting the regular updates to my MercedesMe app.
Has anyone has issues with the charging connector?
Has anyone has issues with the charging connector?
Hi. Regarding charging initialization, subjectively about up to 1 minute for type 2/3, or 2 minute for type 4 to start charge is longest I ever remember. I would try at a few different chargers to see if it is the car or just that particular charger especially with the same mode (2, 3 or 4). Also push the connector in all the way and give a visual inspection of the pins/holes. You possibly know all this already though. Be interested know the fault Mercedes find or if there is a fault in charger at that location. I have no problems at the moment, same as MikeP and Parkwood have reported earlier
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