[KC:]

Hi,

I am all of a sudden experiencing a delay with my EQC charging. Before I would plug in the charger and it would charge instantaneously. Now it takes about 5-10mins to detect and charge. Has anyone experienced this?

Further I am not getting the regular updates to my MercedesMe app.

 

[MikeP]

Mine is charging at home right now and everything is ok

 

[Parkwood]

No problems on my charge yesterday and Mercedes’ me is fine. I have experienced the odd delay in the app usually sorts itself out and I put it down to dodgy mobile network issues here in rural france both for the LTE in the car and my phone. I would contact Mercedes

 

[KC:]

Hi,

I am all of a sudden experiencing a delay with my EQC charging. Before I would plug in the charger and it would charge instantaneously. Now it takes about 5-10mins to detect and charge. Has anyone experienced this?

Further I am not getting the regular updates to my MercedesMe app.

Has anyone has issues with the charging connector?

 

[Dar]

Has anyone has issues with the charging connector?

Hi. Regarding charging initialization, subjectively about up to 1 minute for type 2/3, or 2 minute for type 4 to start charge is longest I ever remember. I would try at a few different chargers to see if it is the car or just that particular charger especially with the same mode (2, 3 or 4). Also push the connector in all the way and give a visual inspection of the pins/holes. You possibly know all this already though. Be interested know the fault Mercedes find or if there is a fault in charger at that location. I have no problems at the moment, same as MikeP and Parkwood have reported earlier