Thanks fir your input-appreciate the response. I’ll definitely get the suspension bump stops looked at. Although, the lack of natural ground clearance by design is probably the issue here. So it’s, slow,slow, quick, quick, slow is the answer!EQC is more like a crossover than SUV in this regard. A sports car like Porsche 911 is just 2cm difference with EQC for ground clearance at around 122cm and a 2008 Prius is identical at 142mm.
I subjectively find that keeping tyre pressure from getting too low helps because it lessens bounciness and low-to-the-groundiness. Driving diagonally can help prevent grounding in some scenarios too.
By the way the loud metallic contact noise you presumably hear might also be the suspension bump stops from bounciness but I couldn't say for sure as I don't know the specifics.
If you have photo of impact please post, or maybe the metal went back to it's original position (or maybe the bump-stop theory is relevant)
My standard solution at the moment is to slow right down, go over slowly, then use EQC's adequate acceleration