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EQC safety issue recall

2604 Views 6 Replies 4 Participants Last post by  Mrhas81
Hi guys,

received an email from my lease company regarding an urgent safety recall required for my EQC.

has anyone else had the same recall?

The email read;
Safety Recall - Urgent Action Required
Dear Driver

Your vehicle has been identified by the manufacturer as having a safety recall outstanding. Please find below the details:

Recall Code: 21P5497427

Recall Duration: Unknown

Recall Name: Update multimedia system (MBUX) control unit software

Recall Description: Update multimedia system (MBUX) control unit software
This is due to a component being deemed to present a safety risk and could affect the safe operation of your vehicle and may pose a significant risk to you, your occupants and others.

It’s really important that you arrange to get your vehicle booked into your local franchised main dealer as a matter of urgency so they can get the work rectified immediately and free of charge.
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Just got Infotainment-update, now version "apilevel/ntg6/081", but I think this is not what you meaning?
Just got Infotainment-update, now version "apilevel/ntg6/081", but I think this is not what you meaning?
yes i think it is for the same update. Still no idea what it’s actually for 🤷🏻‍♂️
I think it's the same update, let's check it out
Hi guys,

received an email from my lease company regarding an urgent safety recall required for my EQC.

has anyone else had the same recall?

The email read;
Safety Recall - Urgent Action Required
Dear Driver

Your vehicle has been identified by the manufacturer as having a safety recall outstanding. Please find below the details:

Recall Code: 21P5497427

Recall Duration: Unknown

Recall Name: Update multimedia system (MBUX) control unit software

Recall Description: Update multimedia system (MBUX) control unit software
This is due to a component being deemed to present a safety risk and could affect the safe operation of your vehicle and may pose a significant risk to you, your occupants and others.

It’s really important that you arrange to get your vehicle booked into your local franchised main dealer as a matter of urgency so they can get the work rectified immediately and free of charge.
This recall code on which date have you received?? (Recall Code: 21P5497427)
No i don't have a such recall but i had a big battery damage my EQC 400 1886 Was in workshop for 46 days for replacing the battery
No i don't have a such recall but i had a big battery damage my EQC 400 1886 Was in workshop for 46 days for replacing the battery
46 days! I hope you had a decent courtesy car
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