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Discussion Starter · #1 · (Edited)
Hi guys,

received an email from my lease company regarding an urgent safety recall required for my EQC.

has anyone else had the same recall?

The email read;
Safety Recall - Urgent Action Required
Dear Driver

Your vehicle has been identified by the manufacturer as having a safety recall outstanding. Please find below the details:

Recall Code: 21P5497427

Recall Duration: Unknown

Recall Name: Update multimedia system (MBUX) control unit software

Recall Description: Update multimedia system (MBUX) control unit software
This is due to a component being deemed to present a safety risk and could affect the safe operation of your vehicle and may pose a significant risk to you, your occupants and others.

It’s really important that you arrange to get your vehicle booked into your local franchised main dealer as a matter of urgency so they can get the work rectified immediately and free of charge.
 

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EQC400 -20
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Just got Infotainment-update, now version "apilevel/ntg6/081", but I think this is not what you meaning?
 

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Discussion Starter · #3 ·
Just got Infotainment-update, now version "apilevel/ntg6/081", but I think this is not what you meaning?
yes i think it is for the same update. Still no idea what it’s actually for 🤷🏻‍♂️
 

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Hi guys,

received an email from my lease company regarding an urgent safety recall required for my EQC.

has anyone else had the same recall?

The email read;
Safety Recall - Urgent Action Required
Dear Driver

Your vehicle has been identified by the manufacturer as having a safety recall outstanding. Please find below the details:

Recall Code: 21P5497427

Recall Duration: Unknown

Recall Name: Update multimedia system (MBUX) control unit software

Recall Description: Update multimedia system (MBUX) control unit software
This is due to a component being deemed to present a safety risk and could affect the safe operation of your vehicle and may pose a significant risk to you, your occupants and others.

It’s really important that you arrange to get your vehicle booked into your local franchised main dealer as a matter of urgency so they can get the work rectified immediately and free of charge.
This recall code on which date have you received?? (Recall Code: 21P5497427)
 
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