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New EQC arrived last week and my only current criticism is the appalling reflection of the dashboard on the windscreen. It is really distracting, to the point of being a bit unsafe. Has anyone found a solution? My car is a Premium Plus in Graphite with black interior but a grey dash.
 

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New EQC arrived last week and my only current criticism is the appalling reflection of the dashboard on the windscreen. It is really distracting, to the point of being a bit unsafe. Has anyone found a solution? My car is a Premium Plus in Graphite with black interior but a grey dash.
Had the same experience. Didn't notice this when test driving. But it seems to be most visible on sunny days.
 

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New EQC arrived last week and my only current criticism is the appalling reflection of the dashboard on the windscreen. It is really distracting, to the point of being a bit unsafe. Has anyone found a solution? My car is a Premium Plus in Graphite with black interior but a grey dash.
Polaroid sunglasses is the best solution
 

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Same problem here. I test drove the car in the winter, no sun. Now it is really very distracting. And agree it is dangerous.
The effect can be reduced by adjusting the seating height. Improves, but still terrible and for me not a comfortable solution.
The effect is called veiling glare. I first noticed this effect back in the early 00's with a Volvo V70 that had a raked windscreen and a light coloured dash board.
You can find some info here.
Ford took a big interest in the late 1990s.
And they developed a veiling glare index along with some patents on ways to reduce the effect.

The problem with the EQC as far as I can see is a shiny grey dash. With a perforated surface that accentuates the effect. The windshield installation angle and the driver position must be having an effect also.

Solutions to me seem to be.
Fit a windshield with an antirefective coating with the optics tuned to the angular set up of WS vs dash. Quite possible. It will significantly reduce but not totally eliminate the effect.
Cover the offending dash board with a matt black cloth. An old T shirt or a bit of black carpet. Not a very attractive addition to an expensive car.
Spray paint the dash with a matt black paint. I think a BBQ paint would good, but no idea if will stick to the dash.

Complain to Mercedes and get them to make a matt black dashboard with no silly holes or go and research the Ford idea of fitting polarising filters to the dash

I'm "happy" that other otherwise delighted EQC owners have the same issue.

Hope this is of some use and I hope someone from Mercedes reads these forums. You made a mistake that is spoiling an otherwise super car :)

Mikey
 

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Hi All,

I am having the same problem. I took delivery on Friday the glare is awful - i have had three people look at this and all agree.
I am awaiting a call from the dealer to see what they say about it.
 

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Hi All,

I am having the same problem. I took delivery on Friday the glare is awful - i have had three people look at this and all agree.
I am awaiting a call from the dealer to see what they say about it.
Probably the only positive in cancelling my order due to the complete lack of sales service and information from my local Mercedes dealer is not having to put with the glare on sunny days like today. Mache GT on the way. Probably my last post here and time to join the Mach-e forum.
 

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HI Scott. Good to talk with you & i feel your frustrations and would love to fix this issue if within my power to do so.
I notice on this forum a gent has ordered a Dash Mat from ALIExpress. Scott we would at MBSW be happy to pay for this if this helps you to drive your car & continue to enjoy it. I understand they are around the £30 mark.
Do you want to give it a try Scott??
regards ian
 

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Same problem here. I test drove the car in the winter, no sun. Now it is really very distracting. And agree it is dangerous.
The effect can be reduced by adjusting the seating height. Improves, but still terrible and for me not a comfortable solution.
The effect is called veiling glare. I first noticed this effect back in the early 00's with a Volvo V70 that had a raked windscreen and a light coloured dash board.
You can find some info here.
Ford took a big interest in the late 1990s.
And they developed a veiling glare index along with some patents on ways to reduce the effect.

The problem with the EQC as far as I can see is a shiny grey dash. With a perforated surface that accentuates the effect. The windshield installation angle and the driver position must be having an effect also.

Solutions to me seem to be.
Fit a windshield with an antirefective coating with the optics tuned to the angular set up of WS vs dash. Quite possible. It will significantly reduce but not totally eliminate the effect.
Cover the offending dash board with a matt black cloth. An old T shirt or a bit of black carpet. Not a very attractive addition to an expensive car.
Spray paint the dash with a matt black paint. I think a BBQ paint would good, but no idea if will stick to the dash.

Complain to Mercedes and get them to make a matt black dashboard with no silly holes or go and research the Ford idea of fitting polarising filters to the dash

I'm "happy" that other otherwise delighted EQC owners have the same issue.

Hope this is of some use and I hope someone from Mercedes reads these forums. You made a mistake that is spoiling an otherwise super car :)

Mikey
I had the exact same issue when I took delivery of my EQC400 back in March 2021. The reflection is terrible - I find it impossible to focus on the road ahead because of the reflection of the dashboard grill in the windscreen and it makes me feel ill. The local Mercedes rep came to take a look and agreed that the reflection it was terrible but then couldn't suggest any solutions. I've been driving around ever since with a black gym towel (nice!) lying across my dashboard. Other than that, its been a fantastic car
 
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