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New EQC arrived last week and my only current criticism is the appalling reflection of the dashboard on the windscreen. It is really distracting, to the point of being a bit unsafe. Has anyone found a solution? My car is a Premium Plus in Graphite with black interior but a grey dash.
 

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New EQC arrived last week and my only current criticism is the appalling reflection of the dashboard on the windscreen. It is really distracting, to the point of being a bit unsafe. Has anyone found a solution? My car is a Premium Plus in Graphite with black interior but a grey dash.
Had the same experience. Didn't notice this when test driving. But it seems to be most visible on sunny days.
 

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New EQC arrived last week and my only current criticism is the appalling reflection of the dashboard on the windscreen. It is really distracting, to the point of being a bit unsafe. Has anyone found a solution? My car is a Premium Plus in Graphite with black interior but a grey dash.
Polaroid sunglasses is the best solution
 

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Same problem here. I test drove the car in the winter, no sun. Now it is really very distracting. And agree it is dangerous.
The effect can be reduced by adjusting the seating height. Improves, but still terrible and for me not a comfortable solution.
The effect is called veiling glare. I first noticed this effect back in the early 00's with a Volvo V70 that had a raked windscreen and a light coloured dash board.
You can find some info here.
Ford took a big interest in the late 1990s.
And they developed a veiling glare index along with some patents on ways to reduce the effect.

The problem with the EQC as far as I can see is a shiny grey dash. With a perforated surface that accentuates the effect. The windshield installation angle and the driver position must be having an effect also.

Solutions to me seem to be.
Fit a windshield with an antirefective coating with the optics tuned to the angular set up of WS vs dash. Quite possible. It will significantly reduce but not totally eliminate the effect.
Cover the offending dash board with a matt black cloth. An old T shirt or a bit of black carpet. Not a very attractive addition to an expensive car.
Spray paint the dash with a matt black paint. I think a BBQ paint would good, but no idea if will stick to the dash.

Complain to Mercedes and get them to make a matt black dashboard with no silly holes or go and research the Ford idea of fitting polarising filters to the dash

I'm "happy" that other otherwise delighted EQC owners have the same issue.

Hope this is of some use and I hope someone from Mercedes reads these forums. You made a mistake that is spoiling an otherwise super car :)

Mikey
 

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Hi All,

I am having the same problem. I took delivery on Friday the glare is awful - i have had three people look at this and all agree.
I am awaiting a call from the dealer to see what they say about it.
Probably the only positive in cancelling my order due to the complete lack of sales service and information from my local Mercedes dealer is not having to put with the glare on sunny days like today. Mache GT on the way. Probably my last post here and time to join the Mach-e forum.
 

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HI Scott. Good to talk with you & i feel your frustrations and would love to fix this issue if within my power to do so.
I notice on this forum a gent has ordered a Dash Mat from ALIExpress. Scott we would at MBSW be happy to pay for this if this helps you to drive your car & continue to enjoy it. I understand they are around the £30 mark.
Do you want to give it a try Scott??
regards ian
 

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Same problem here. I test drove the car in the winter, no sun. Now it is really very distracting. And agree it is dangerous.
The effect can be reduced by adjusting the seating height. Improves, but still terrible and for me not a comfortable solution.
The effect is called veiling glare. I first noticed this effect back in the early 00's with a Volvo V70 that had a raked windscreen and a light coloured dash board.
You can find some info here.
Ford took a big interest in the late 1990s.
And they developed a veiling glare index along with some patents on ways to reduce the effect.

The problem with the EQC as far as I can see is a shiny grey dash. With a perforated surface that accentuates the effect. The windshield installation angle and the driver position must be having an effect also.

Solutions to me seem to be.
Fit a windshield with an antirefective coating with the optics tuned to the angular set up of WS vs dash. Quite possible. It will significantly reduce but not totally eliminate the effect.
Cover the offending dash board with a matt black cloth. An old T shirt or a bit of black carpet. Not a very attractive addition to an expensive car.
Spray paint the dash with a matt black paint. I think a BBQ paint would good, but no idea if will stick to the dash.

Complain to Mercedes and get them to make a matt black dashboard with no silly holes or go and research the Ford idea of fitting polarising filters to the dash

I'm "happy" that other otherwise delighted EQC owners have the same issue.

Hope this is of some use and I hope someone from Mercedes reads these forums. You made a mistake that is spoiling an otherwise super car :)

Mikey
I had the exact same issue when I took delivery of my EQC400 back in March 2021. The reflection is terrible - I find it impossible to focus on the road ahead because of the reflection of the dashboard grill in the windscreen and it makes me feel ill. The local Mercedes rep came to take a look and agreed that the reflection it was terrible but then couldn't suggest any solutions. I've been driving around ever since with a black gym towel (nice!) lying across my dashboard. Other than that, its been a fantastic car
 

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I had the same problem, but ordered a dashmat from AliEpress (see link below) and this solved the issue. It really looks good and a recommend to buy this.

My wife is thinking of getting an EQC and test drove one today - we had to turn back after 5 minutes because the glare was making her feel sick.
It's a shame as she loves the car and then I discovered this thread whilst searching online.

Is there any chance you could post a pic showing what it looks like "fitted" as the pictures on Aliexpress aren't very good.

Thx
 

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My wife is thinking of getting an EQC and test drove one today - we had to turn back after 5 minutes because the glare was making her feel sick.
It's a shame as she loves the car and then I discovered this thread whilst searching online.

Is there any chance you could post a pic showing what it looks like "fitted" as the pictures on Aliexpress aren't very good.

Thx
Sorry to hear that. The dashmat from Aliexpress definitely reduced the reflection/glare but not enough. So I have wrapped a piece of black towel (faithful old gym towel!) around the dashmat and that seems to work. Though it looks awful. I've got used to it now so don't notice it but its not exactly
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ideal having to do this.
 

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Sorry to hear that. The dashmat from Aliexpress definitely reduced the reflection/glare but not enough. So I have wrapped a piece of black towel (faithful old gym towel!) around the dashmat and that seems to work. Though it looks awful. I've got used to it now so don't notice it but its not exactly View attachment 1152
View attachment 1151
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ideal having to do this.

Thanks for doing the photos - I'll show my wife and leave it up to her. It's currently the only stopping her from ordering one.

The Aliexpress cover does look quite good though shame it's not quite enough on it's own.
 

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I recently bought an ex-demo EQA, having sampled both the EQC and the EQA. Fortunately, I test drove both cars back to back on a reasonably sunny day. The windscreen reflection in the EQC was the big deal-breaker for me, a little less so, the glitzy embellishments at either end of the dash (chrome speaker grilles? and copper vent inserts). Local EQCs also seem to be fitted as standard with 21" wheels and I disliked the associated ride harshness. My EQA has 19" wheels; I wish it had 18s - to further reduce ride harshness.

For EQC owners or prospective owners, short of a factory fix, I wonder whether a dash mat with more of a matte finish than the suede would provide relief. The towelling 'upgrade' seems to suggest that.
 

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you prefer more OEM-appearance at the moment you would need a custom dashboard. Quite often these have extremely good reviews such as Plush Automotive in UK..they might even do a deal for a group buy for EQC owners :)
Sorry to hear that. The dashmat from Aliexpress definitely reduced the reflection/glare but not enough. So I have wrapped a piece of black towel (faithful old gym towel!) around the dashmat and that seems to work. Though it looks awful. I've got used to it now so don't notice it but its not exactly

View attachment 1150

ideal having to do this.
 
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