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EQC400 Multimedia screen failure MBUX

826 Views 2 Replies 3 Participants Last post by  ScottyDug75
Hi guys

I've got my EQC400 since 2020. Current mileage is 13.000km. Suddenly multimedia screen failed and not displaying anything except MB sign.

I didn't upgrade my software since beginning.

My region is Uzbekistan.

No dealers nearby.

Could you recommend how to fix it.

Thanks in advance


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I think you should bring to a Mercedes dealer annually where they will update software for you. Ring Tashkent for advice. If you don't want to drive to a dealer then you could use an independent pickup service or call Mercedes if they offer pickup in your region for this model

This has happened to my EQC - Awaiting a suitable booking for a check over. Did you find out the problem.
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