Mercedes EQ All Electric Forum banner
1 - 6 of 6 Posts

·
Registered
Joined
·
2 Posts
Discussion Starter · #1 ·
Not sure if anyone else has had this issue yet, but I just got my EQS450+ 4 days ago and it charged great the first 2 times using my ChargePoint home flex charger. However, during the third charge, I got an error message from MMe app saying that there was an issue charging. I have tried several different ChargePoint public chargers which are not working as I keep getting a blinking orange light on the charge socket but no error messages otherwise. The only charger that has worked has been Electrify America, which is 30 miles away from me and inconvenient to charge at during the day due to traffic. I plan on going into the service dept tomorrow with this issue but has anyone else had this experience?
 

·
Registered
Joined
·
141 Posts
Check you are pushing in the connector all the way as far as it will go. Make sure that the charging cable is not almost trying to pull itself away if the the cable is too short. It sounds like the car is trying to make a connection but can't for some reason, or else maybe charging is happening but that is not obvious. Be interesting to hear if Mercedes find the solution.
 

·
Registered
Joined
·
25 Posts
I have problems with the 7.3KW charger (EQV - starts and stops all the time). After two visits to the dealer we have now established that its the cable. Initially they tried to change the settings so this is something that you may want to try at these charging points. It did not work with my car. Slow charging (2.3KW) and fast charging no problem at all. The dealer ordered the cable last month and hopefully we will have it next week (Initially I was told that it will arrive in November 2022 - yes this is not a joke - but the issue was "escalated"). I will update after trying the new cable.
 

·
Registered
Joined
·
25 Posts
Update: I received the new cable and guess what? 7kw charging still stops and starts erratically. Back to the garage for another investigation. I understand that there is warranty for the electrics but honestly I never had so much trouble with a car and for this price range I really don't know what to say. Its not because its electric. My Nissan Leaf still goes strong (six years) without a single fault and still has the same range.
 
1 - 6 of 6 Posts
Top