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Discussion Starter · #1 ·
Is this something I’m doing Or not doing correctly? In the car it’s set to maximum current - but if my maths is corrects it’s only doing about 7-8 amps
 

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That’s weird! To be honest I’ve never used the 13amp cable as I have a 7kW wall charger. You’ve checked the obvious things and I can’t think of anything else at the moment, sorry.
 

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Discussion Starter · #5 ·
That’s weird! To be honest I’ve never used the 13amp cable as I have a 7kW wall charger. You’ve checked the obvious things and I can’t think of anything else at the moment, sorry.
I know, and it’s not just home plugs…others are the same.
just had a thought I’ll try in a minute…I haven’t set up My profile in the car….???surely it can’t be that
 

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Cable is perhaps limiting charge speed, for example this EQC standard cable end for 3 pin 240v maxes out at 8amp and 1.7kw -


Or if cable is higher amp such as 13amp then perhaps car limits to 8amp if it can't get it's next higher preference of 16amp, but I am just making a newbie guess there
 

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Never seen this particular accessory. My cable has a stonking great box, which I’ve assumed would be 13 amp (like my previous B-class EV).
The official 3 pin cable supplied with my 2020 car, with a box as you mention, is marked 10amp / 2.4kw / 100-240v though my newbie theory is the car only allows max 8amp for this cable, or a 13amp one, unless someone can report getting 2.4kw. In which case original poster's problem would then presumably be the wiring in house if cable and car are working identical to the report. I only get 0.5kw but that is possibly because I only tried it for a few minutes I guess or maybe car/cable can detect wiring in my house supports this but I am just speculating
 

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No, I didn’t think it’s the house wiring: in the UK the 3pin socket will deliver 13amps under all circumstances. I’ll dig out my charger cable tomorrow and report back.
 

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We don’t have a driveway so any charging we do at home is with the 3 pin plug — 1.7kw is the best/only charge rate we’ve managed to get from it. A full charge from empty takes 48 hours…!
 

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What does the label on the box say? Mine clearly states a max current of 8A.
Product Office equipment Office supplies Gadget Font


Mine draws 7.7A
Font Recreation Circle Diagram Tree


At the time, grid voltage was about 243V and the on-board charger has a near-unity power factor

Font Circle Technology Logo Screenshot


And that was showing up as 1.8kW on the dash and in the app.

Assuming you've got the same box, and it too is drawing 7.7A, then your slightly lower power (1.7kW Vs my 1.8kW) is probably just down to local voltage variations.
 

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Discussion Starter · #14 ·
What does the label on the box say? Mine clearly states a max current of 8A.
View attachment 1292

Mine draws 7.7A
View attachment 1293

At the time, grid voltage was about 243V and the on-board charger has a near-unity power factor

View attachment 1294

And that was showing up as 1.8kW on the dash and in the app.

Assuming you've got the same box, and it too is drawing 7.7A, then your slightly lower power (1.7kW Vs my 1.8kW) is probably just down to local voltage variations.
do you know what….I’d looked all along the cable….nothing that makes any sense.
the box though its different to yours does have 8amps on it.
What does the label on the box say? Mine clearly states a max current of 8A.
View attachment 1292

Mine draws 7.7A
View attachment 1293

At the time, grid voltage was about 243V and the on-board charger has a near-unity power factor

View attachment 1294

And that was showing up as 1.8kW on the dash and in the app.

Assuming you've got the same box, and it too is drawing 7.7A, then your slightly lower power (1.7kW Vs my 1.8kW) is probably just down to local voltage variations.
Annoyingly if inspected the cable and read the markings on that and nothing there stated any capacity clearly, but the box though different to yours states 8a 🤬
Font Sleeve Material property Electric blue Magenta
 

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From the manual:

Rectangle Font Circle Handwriting Number


That just means the same user manual is used across the variants. Turn to the label to determine which one you have: 10A for you, 8A for me. It seems there's a 16A version for those who have installed a 20A outlet.
 
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