Hi All,
I attempted to use an Ionity charging point today. I ended calling the helpline and trying all four chargers. It would only charge at 3kw, at first I thought this was due to the level when I started but it didn’t improve. I managed to get up to 26kw on one unit and then it dropped again to 3kw. The operator on the helpline had no idea why this was occurring as users had successful fast charges before me.
I moved my car to a 50kw PodPoint in the end and it worked without issue.
Has anyone had this experience?
Is it the charger or the car?
I am finding my car is great for short journeys where I can charge each night from home but I no longer have confidence in it for the long hauls. Buyers remorse!
I attempted to use an Ionity charging point today. I ended calling the helpline and trying all four chargers. It would only charge at 3kw, at first I thought this was due to the level when I started but it didn’t improve. I managed to get up to 26kw on one unit and then it dropped again to 3kw. The operator on the helpline had no idea why this was occurring as users had successful fast charges before me.
I moved my car to a 50kw PodPoint in the end and it worked without issue.
Has anyone had this experience?
Is it the charger or the car?
I am finding my car is great for short journeys where I can charge each night from home but I no longer have confidence in it for the long hauls. Buyers remorse!