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I don't have it either. I think it might depend on build date, or software version, or something. EQAs seems to have it, and possibly the latest EQCs. But I'm not sure it means what you think it means (i.e. range at 100%). Here's how the EQA manual describes it....

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Whatever that means.
 

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Discussion Starter · #5 ·
Did you ever sort your slow AC charging issues?
nope.
Sent a letter to Germany… they asked me to reach out to the local Mercedes importer. Called them, and they ask to take the car to the dealership.
Then they investigate, and based on my EQC chassis number… its working as expected.
Single phase 16A. Dual phase 32A.

last weekI took an EQE for a test drive. Drove home… and guess… it charges 32A single phase.

that’s what we get on being early adopters and helping brands into the electric path… 🤷‍♂️
 

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It's strange... even on the earliest (2019?) stuff I can find on the web, they all claim 7.5kW.

Does your wallbox have a hardwired cable for plugging into the car, or do you connect with the cable supplied with the car?
 

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Discussion Starter · #7 ·
It's strange... even on the earliest (2019?) stuff I can find on the web, they all claim 7.5kW.

Does your wallbox have a hardwired cable for plugging into the car, or do you connect with the cable supplied with the car?
everything I read states 32A yes. :(

I’m using the wallbox cable. Same cable I used to charge the EQE at 32A, the GLC hybrid and the DS3.
All but mine accepts 32A on a single phase.

I’ve given up. Mercedes support is useless and frustrating.
 

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thanks for sharing. :)

it’s weird all right.
The average consumption reflects our personal driving style… I guess.

they nerd it out… again.
Ahaha
We bought new EQC in March and it had both max range and charge on the display.

We charged the car up to 100% for the first charge and it showed max: 200 and charge 180. From then on we charged to 80% and max was 180 with charge being 160. Initially we were concerned, however, we noticed that using D auto with the paddles at the beginning of every journey and driving according the recommendations on the drivers screen (the green road with green symbols telling you when to coast) and driving in Eco mode we have over time improved the range, although we notice a dip when it is colder. We are in the middle of our first “long” journey where we have used a public charger (50kw - worked like a dream, charged 100% from 50% in just under an hour) and max seems to pretty much equal charge range all the time (noticed this in the last week or two). The car now shows 230 miles at 100% when the temperature was 16 degrees.

I tried Max Range rather than eco a few times since we bought the car and it is not a great ride as the car feels too much in control. However, I tried it on a 30 minute journey last week and the consumption at the end was 3.7 - wow. If that was repeatable that means a potential max range of about 285 miles. I tried it again the next day and unfortunately i was back at about 2.7 for that journey so maybe just a fluke - temperature, traffic etc.
 

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We bought new EQC in March and it had both max range and charge on the display.

We charged the car up to 100% for the first charge and it showed max: 200 and charge 180. From then on we charged to 80% and max was 180 with charge being 160. Initially we were concerned, however, we noticed that using D auto with the paddles at the beginning of every journey and driving according the recommendations on the drivers screen (the green road with green symbols telling you when to coast) and driving in Eco mode we have over time improved the range, although we notice a dip when it is colder. We are in the middle of our first “long” journey where we have used a public charger (50kw - worked like a dream, charged 100% from 50% in just under an hour) and max seems to pretty much equal charge range all the time (noticed this in the last week or two). The car now shows 230 miles at 100% when the temperature was 16 degrees.

I tried Max Range rather than eco a few times since we bought the car and it is not a great ride as the car feels too much in control. However, I tried it on a 30 minute journey last week and the consumption at the end was 3.7 - wow. If that was repeatable that means a potential max range of about 285 miles. I tried it again the next day and unfortunately i was back at about 2.7 for that journey so maybe just a fluke - temperature, traffic etc.
I never ever pay any attention to the range ( I have a Sept 2021 del model) per se but instead look at the kwh/100km ie consumption as that is variable dependent on weather traffic and terrain. So some days I am seeing a return of below 19kwh/100km (yes really) and others it will be 22 or 23 and this will tell me how far I can go at the time on the current SOC. So I now know a 50% SOC is all I need to cover me for 2 days normal running around ( my tariff gives half cheap charging all day Weds, weekends and 10.30pm to 6.30am) so I can charge during the day. A day of good consumption might indicate more range than I may actually have if I am then doing a long trip on the Peage. in effect the range is as many describe a GOM or guessometer a useful tool but not an accurate one. More helpful as you are on the road and getting low but far less indicative in my view at the start of a journey.
It does seem to me that the way electric cars are sold has lead people to slightly misunderstand what these range meters mean and for the connection between consumption via driving style, terrain, temperature and traffic to be lost with some people seemingly thinking it is a fixed accurate measurement of how May miles or km the car will actually cover.
I use dauto in comfort all the time and over 8,000km my average consumption is 24.5kwh/100km which incls lots of short uphill trips of 4km but they are balanced by the short almost energy free trips back! For such a big heavy car the EQC seems pretty efficient but would still prefer a sleeker estate but not likely to get one of those for awhile sadly.
 

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I don't have it either. I think it might depend on build date, or software version, or something. EQAs seems to have it, and possibly the latest EQCs. But I'm not sure it means what you think it means (i.e. range at 100%). Here's how the EQA manual describes it....

View attachment 1327

Whatever that means.
I wonder if the 14 fig relates to the average consumption of the fleet? They certainly use that stat in the eco coach app so you can see how your consumption rates against the average achieved by others. So maybe 14 is the likely range for an average driver and 15 your personal style of driving?
 

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There are a lot of figures displayed on screen regarding range, battery state of charge, etc, some of which are so vague as to be useless. I think Mercedes needs to review the provision of information displays relating to range. The battery SOC shown as a percentage would be more use showing KWh available, that figure could then be used along with the consumption figure of Kwh per mile or Km to produce a range figure display which would update as you go depending on your driving style, saving the mental arithmetic involving converting %SOC to KWh, then dividing by KWh/ 100Km etc.
Another peculiarity, why show in UK a figure of miles/ KWh and in metric displays, KWh/100 Km? Why not miles/KWh and Km/ KWh? Or KWh/100 miles and KWh/100 Km.
 

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I wonder if the 14 fig relates to the average consumption of the fleet? They certainly use that stat in the eco coach app so you can see how your consumption rates against the average achieved by others. So maybe 14 is the likely range for an average driver and 15 your personal style of driving?
I can’t work out how the 14 figure is derived, I don’t think it can be an average because I have often seen the 15 figure lower than the 14 and have been able to drive in a more economical way so that the figures are both the same but continuing to drive the same way never results in the 15 figure being higher than the 14. This would suggest that the 14 is some kind of maximum ( unless Mercedes has decided no-one is allowed to be a better driver than themselves!! ). One thing I haven’t noticed is if the 14 figure reduces by the same distance as the trip meter or if it also has some connection with driving style, maybe based on a longer period than the 15 figure.
I also think it would be useful to be able to zero the miles/ KWh figure, like the trip meter, as even if I drive more economically after a period of faster driving the higher consumption is still reducing the later figure which I could be using to work out my remaining range.
By the way do you know when the miles/ KWh figure actually is zeroed, it stays on the screen after stopping and switching off the car for a while but the next day it is back to zero. The 15 figure meanwhile seems to stay until you drive or recharge.
 
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