HiHi @Thedeanetjes and others
I just got a new EQC 400 amg line premium plus 4matic (2021.5my) from a UK dealership. I wasn't told I was missing anything but don't have any AR on my sat nav.
How do I tell what I do and don't have? Sorry to be a bit clueless, but am worried that if I'm missing stuff i should probably say so?
To see if you can have it, you need to look at the front windscreen and see if you have three cameras
See picture.. is the bottom one you need (shiny one)
If it's not there, then you have one our the cars tha sadly cannot be retrofitted with it.
If it is there, then you are just missing the chip, and if you talk to your dealer, he should be able to confirm this. They have a car build sheet, and it will have on it that it is missing.
It's worth pushing for this build sheet as it tells you everything about your car. But they do seem reluctant to give it to you for some reason.
So.... Hoping you have the camera, then I would ask for compensation. In the UK, some people got a £250 voucher, I got £500 in cash, so there does seem some room to maneuver.