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No MBUX Hyperscreen in US built EQE SUV

1174 Views 6 Replies 5 Participants Last post by  Sportstick
I've been following development on the EQE SUV since MB announced the car as a "future Model." IMO. it's a great looking design with a beautiful interior in the right size with the right range. Additionally, it will be built in Alabama so it will be eligible for at least some of the $7500 tax credit.

I was even more convinced this is my Tesla killer when prices were announced and the latest EQE SUV page on MBUSA web site gallery pictures of the SUV with the MBUX Hyperscreen (basically, wall to wall dashboard, three screen display ala. Cadillac Lyriq). The last thing I want in an EV is a cobbled together interior that looks look the manufacturer just tacked on an iPad to the dash of the ICE version of the car similar to what Tesla, Polestar, BMW, etc. have done.

So I stated researching the BMUX Hyperscreen and found. a few articles that mentioned the MBUX Hyperscreen was not going to be available for EQE SUVs made in the US. What? All the EQE SUV marketing pics I've seen include gallery pics of the SUV with the Hyperscreen. I couldn't believe it so I foresee off a message to MBUSA regarding the Hyperscreen. This was their reply.

Thank you for emailing the Customer Assistance Center.

The MY23 EQE SUV will not include the Hyperscreen as depicted on the website nor in the trim level for MY23 EQE SUV.

Should you need to contact us via email in the future, please visit the www.MBUSA.com Contact Us page.

Best Regards,

Mercedes-Benz USA, LLC
(855)502-3851
The MBUX system we will be getting in the US built EQE SUV is the two screen version similar to what's available now in EQE sedan with a tacked on instrument cluster display behind the steering wheel. I see a couple posts from recent acquisitions that shoe the current offering on cars built in Germany. IMO, this is very deceptive advertising on Mercedes Benz USA's part intended to mislead customers and I did reply as such. Needless to say, I'm not expecting an answer but this practice is downright devious and deceitful. What ever happened to "truth in advertising?" I expected more from MBUSA but, clearly, they're no better than the rest.
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I've been following development on the EQE SUV since MB announced the car as a "future Model." IMO. it's a great looking design with a beautiful interior in the right size with the right range. Additionally, it will be built in Alabama so it will be eligible for at least some of the $7500 tax credit.

I was even more convinced this is my Tesla killer when prices were announced and the latest EQE SUV page on MBUSA web site gallery pictures of the SUV with the MBUX Hyperscreen (basically, wall to wall dashboard, three screen display ala. Cadillac Lyriq). The last thing I want in an EV is a cobbled together interior that looks look the manufacturer just tacked on an iPad to the dash of the ICE version of the car similar to what Tesla, Polestar, BMW, etc. have done.

So I stated researching the BMUX Hyperscreen and found. a few articles that mentioned the MBUX Hyperscreen was not going to be available for EQE SUVs made in the US. What? All the EQE SUV marketing pics I've seen include gallery pics of the SUV with the Hyperscreen. I couldn't believe it so I foresee off a message to MBUSA regarding the Hyperscreen. This was their reply.



The MBUX system we will be getting in the US built EQE SUV is the two screen version similar to what's available now in EQE sedan with a tacked on instrument cluster display behind the steering wheel. I see a couple posts from recent acquisitions that shoe the current offering on cars built in Germany. IMO, this is very deceptive advertising on Mercedes Benz USA's part intended to mislead customers and I did reply as such. Needless to say, I'm not expecting an answer but this practice is downright devious and deceitful. What ever happened to "truth in advertising?" I expected more from MBUSA but, clearly, they're no better than the rest.
From the contacts and research I've been able to cobble together, there is some reason to anticipate that Hyperscreen may be available on the 500 model for 2024MY production. I am waiting to see the 2024 order guide that my dealer expects within a few weeks.
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From the contacts and research I've been able to cobble together, there is some reason to anticipate that Hyperscreen may be available on the 500 model for 2024MY production. I am waiting to see the 2024 order guide that my dealer expects within a few weeks.
I thought I read the AMG model will have the Hyperscreen?
I thought I read the AMG model will have the Hyperscreen?
Perhaps, I don’t know. I encountered an MB engineer at CES in January and he thought HS would be available on EQE SUV for 2024MY. He didn’t discuss specific models.
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a few articles that mentioned the MBUX Hyperscreen was not going to be available for EQE SUVs made in the US. What?
Obviously not true.
No need to panic, the reply you received specifically apply only to MY23, and MY24 is starting very soon anyways.
I thought I read the AMG model will have the Hyperscreen?
MBUSA has informed me that the EQE will not have a hyperscreen option at this time The ordering guide says "not currently available" and MBUSA would not confirm when or even if it would be made available in the US, even though all EQE variants are available with hyperscreens in Canada.
MBUSA has informed me that the EQE will not have a hyperscreen option at this time The ordering guide says "not currently available" and MBUSA would not confirm when or even if it would be made available in the US, even though all EQE variants are available with hyperscreens in Canada.
The information they provide only pertains to current production for the 2023MY. Until the 2024 Order Guide comes out in a few weeks, we won’t know for sure what the status is and MBUSA is not telling us yet. My strongest lead remains the engineer at CES who was optimistic for 2024MY production.
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