My recollection is as follows. I was told car (EQC) would be delivered in 3 months, which was approximately correct regarding the physical delivery to the dealer however...
It took several weeks for electric car government grants to be granted which held things up. And then there was Easter holidays. And then government severe covid restrictions happened. I also wanted important mods done before collect. Dealer had to quickly close and modders too. At the time even servicing was illegal unless you were a nurse or something. Couldn't leave house more than 5km unless having a heart attack or other extreme reason. I got around in a borrowed Mercedes from a friend. I did find if I had any question I could reach out to my contact at Mercedes, as they continued working remotely.
Another 3 months later everyone reopened and mods could be done and I could collect (half a year later from order). Maybe for your car, by boutique they mean it is on hold pending 22kw upgrade availability for your market. By the way just saw the new Renault Megane will have 22kw AC. For EQC it was upgraded from 7 to 11kw after I took delivery.
It took several weeks for electric car government grants to be granted which held things up. And then there was Easter holidays. And then government severe covid restrictions happened. I also wanted important mods done before collect. Dealer had to quickly close and modders too. At the time even servicing was illegal unless you were a nurse or something. Couldn't leave house more than 5km unless having a heart attack or other extreme reason. I got around in a borrowed Mercedes from a friend. I did find if I had any question I could reach out to my contact at Mercedes, as they continued working remotely.
Another 3 months later everyone reopened and mods could be done and I could collect (half a year later from order). Maybe for your car, by boutique they mean it is on hold pending 22kw upgrade availability for your market. By the way just saw the new Renault Megane will have 22kw AC. For EQC it was upgraded from 7 to 11kw after I took delivery.