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6 Posts
Hi all,
First time poster.
I’m going to put the end to end experience on here to maybe help others in the future.
I took delivery of an new EQA 250 in October and have put ~5000 miles on the car since.
Up until today all has been well, with a combination of 11kwh (my main source of charging) and 50Kwh charging (about 8 times in total) being used. However, this morning (with a long trip ahead of me and only 25% charge) I went to the local rapid chargers in Glasgow - there are about 12 in one place - I couldn’t get the CCS charger to work.
I tried multiple 50Kwh CCS chargers with the car not ‘seeing’ any of them and not charging. When connecting to the AC 22kwh charger the car recognised it was connected and then began charging successfully - albeit it would take 6.5 hours.
I phoned Mercedes Me who couldn’t help; apparently because I can slow charge, they can’t offer me any resolution on the day. It’s Sunday and the local Mercedes repair centre is closed.
I’ll update tomorrow once I’ve phoned Mercedes again with how I get on. My expectation is they will take the car in to run diagnostics.
I’m very unimpressed and in all honesty it has made me begin to regret buying an electric car.
Cheers
First time poster.
I’m going to put the end to end experience on here to maybe help others in the future.
I took delivery of an new EQA 250 in October and have put ~5000 miles on the car since.
Up until today all has been well, with a combination of 11kwh (my main source of charging) and 50Kwh charging (about 8 times in total) being used. However, this morning (with a long trip ahead of me and only 25% charge) I went to the local rapid chargers in Glasgow - there are about 12 in one place - I couldn’t get the CCS charger to work.
I tried multiple 50Kwh CCS chargers with the car not ‘seeing’ any of them and not charging. When connecting to the AC 22kwh charger the car recognised it was connected and then began charging successfully - albeit it would take 6.5 hours.
I phoned Mercedes Me who couldn’t help; apparently because I can slow charge, they can’t offer me any resolution on the day. It’s Sunday and the local Mercedes repair centre is closed.
I’ll update tomorrow once I’ve phoned Mercedes again with how I get on. My expectation is they will take the car in to run diagnostics.
I’m very unimpressed and in all honesty it has made me begin to regret buying an electric car.
Cheers
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