Hey @RichardEQC. It's nuts that Mercedes won't allow you to schedule charging. It seems so short sighted. Unless Mercedes makes a change with the Mercedes Me app or with their chargers you might have to look at alternative chargers.
EQC is really great to drive but I’m not impressed by its build quality. The MBUK display completely stopped working yesterday and all I got was a black screen. Hence, it’s now gone into the Mercedes garage to have the display panel replaced. Disappointing for a new car that is only 4 months old!
I had exactly the same question and the Mercedes support team answered me that due to some reliability problem they block this functionality and they don't plan to put it available anymore..
Hello ... I have spent the last 2 months trying to figure this out.!!! I went for the BP Pulse free Home charger as it was a mercedes Benz Finance offer when I got the car.
Brilliant ! Thanks for letting me know, i’ll Keep on to BP charge master. They have the functionality in their app but the EQC doesn’t seem to recognise the schedule and just charges immediately.
I took delivery of my EQC last week and have just discovered it is not possible to schedule your charge. Thought I had worked it out because under ‘charging’ on the app you can set your departure time... having set this thinking my intelligent car would work backwards from departure time, 07:00 and therefore use off peak, I have just gone out and plugged mine in hoping it would not start charging... 😳 oh dear!
I have persevered and have now set a regular schedule for 0030 - 0430 via BP Chargemaster. It really has been a major headache but at last it does seem to have worked. The car always wants to charge immediately; however the homecharge unit overrides it and i consistently achieve a 20-30KW charge at 5p/KWh over the 4 hours. I am with Octopus energy who have an super off peak rate for 4 hours for EV drivers. Keep at it as it is possible - just put up with lots of frustrations and re-sets!
Hi....from my experience my conclusion is that the whole thing does work but it is very temperamental and the way around this is to RESET the homecharger. That worked for me over the weekend - after a reset I was able to complete 3 successful schedules over 3 nights. It is infuriating sometimes but I still get ultra cheap charging. Others on this forum have advised that BP have installed a manual timer which personally seems an odd solution to a digital problem - but it does seem to work. Also BP did swap the unit from an O2 sim unit to a newer Vodafone sim unit but I dont really think that was the issue as the scheduling is still a bit unreliable. For now I think I'm as happy as I'm ever going to be with this by recognising that occasionally I have to reset. Hope this helps
This improved things for me. not perfect but more reliable
This is my experience too although I have reluctantly accepted that there is a period which i describe as a battle between the car and the wall unit ... some electricity is consumed but the main schedule does kick in at 0030. All seems a bit underwhelming as a user but it does deliver most of my charging at the 5pKWh overnight rate which is my objective
Dave I've had exactly the same problem with BP.
Exactly the same problem. Plugged mine it at 19.00 and started/stopped 4 times in an hour. Used 1.5kW in that time.
