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Discussion Starter · #1 ·
Was really excited to pick up my new EQS today, after days of anticipation. I’m switching to this car after driving three Tesla Model Ss over the last nine years. The Tesla is truly a marvel but is plagued with issues, software and other. Really looking forward to the Mercedes high quality experience!

On the way to the dealership (45 minutes away) to pick the car up this morning I got a text with picture showing that a “Check Center Brake Lamp” warning suddenly popped up on the center screen. The dealer’s supposed EQS Service specialist could not identify the fault but guesses it probably is a “faulty module”, a part of course they do not have a stock and don’t know how long it will take to get. If that is even what it is.

Practically, what this means is the third brake light on the top in the back doesn’t go on, and because this is a safety feature, they can’t let the car leave until it is fixed.

So much for Mercedes quality control and quality in general. What a bummer. AARGH!
 

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I picked up my EQS 580 April 4th. So far, no issues whatsoever. I also traded in my Model S (2014). I just couldn't accept the new yoke/stalkless interface in a new Model S. So far, the only lapse I can point to in the EQS is the absence of a 12 volt plug in spite of the fact that the Mercedes supplied puncture repair kit comes with a 12-volt compressor that clearly REQUIRES a 12 volt power point. So far, the dealer has no answers.
 

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Odysssus, I had a rear number plate light bulb stop working after purchase of EQC, one of two lighting the rear license plate. I eventually had it fixed and then the second bulb broke. I got that fixed and haven't had a problem since. That is the only problem in going to 3 years of ownership that I recall except for a slow puncture that was easy to get repaired at a tire shop. As I had one of the first cars, there was also a preemptive recall where I received a loan car, arranged at a convenient day for me. Looking at statistics before buying the car, I got the impression a Mercedes may need an extra service visit 2 times in 10 years compared to service-avoidance-uber-specialist Lexus 1 time, however the Lexus I looked at had older and fewer features.

Bstringer, I guess that plug is only in some EQS, then (as in attached diagram). I have it (on EQC) however I never used it so far. Theoretically, but also possibly only in some EQS, if no 12 V as in diagram, then EQS likely comes with USB-C chargers capable of 20 V (5 A), equivalent to 100 W, so a converter like this link should work though reviews are mixed, though some of the reviewers were trying to plug the 12 V part into the 12 V socket in the car so they didn't know what they were doing! Or some might have had car ignition switched off. Amazon should take back if it doesn't work or an electrician might know for sure if this cable should theoretically work. "USB C to Car Cigarette Lighter Cable Converter, up to 12V 4.5A, Work with a 15V/20V 45W-65W PD USBC Charger, Use in-Vehicle Electrical Devices at Your Home Outlet"-

 

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Bstringer, the Mercedes Tirefit uses 10amp I think/ just found out so above usb-c converter likely would need to get power from a household socket instead of car, which would output too little power through the USB-C. But that would require another converter from household plug socket to usb-c! Therefore if you don't have 12V socket as in diagram, other equipment might be needed instead. Maybe ask Mercedes Me support in the app
 

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Discussion Starter · #5 ·
I picked up my EQS 580 April 4th. So far, no issues whatsoever. I also traded in my Model S (2014). I just couldn't accept the new yoke/stalkless interface in a new Model S. So far, the only lapse I can point to in the EQS is the absence of a 12 volt plug in spite of the fact that the Mercedes supplied puncture repair kit comes with a 12-volt compressor that clearly REQUIRES a 12 volt power point. So far, the dealer has no answers.
 

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Discussion Starter · #6 ·
I hear you regarding the Tesla. I went from loving the car to absolutely hating it solely because of the horrible user interface in the 2021. It is obviously designed to be as cheap as possible with total disregard for the user experience. I have no trouble with the Yoke but the haptic everything is awful. You have to take your eyes off the road to do almost anything which is dangerous. Plus sliding up for a drive and down for reverse, the opposite of every car ever built, is really bad. But I am pleased that I sold it for $5000 more than I paid for it.

As for the 12 V plug on the EQS, page 138 of the owners manual shows that it is in the front passenger foot well. You’re saying there isn’t one there? One thing I have learned is that the dealers are absolutely clueless about this car. The lack of training by Mercedes USA is shocking.
 

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Discussion Starter · #7 ·
Have now put 4000 miles on the EQS including a 6 day, 3000 mile road trip and it is beyond spectacular, a true equipage for the gods.

Coolest feature: the “wait a minute, you’ve forgotten your phone” when you open the door and have left it in the dock!
 

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Picked up my EQS 450 Wednesday. Had to return it the day after as the AC only let out hot air and the driver door handle gave up and got stuck half way... :(

AC was totally empty on cooling media and the door have to be disassembled.

Offered me a A250e loaner but I refused other than something in the same division as the EQS. So now I have their demo EQS 580.

It really annoys me that their delivery service had not checked the AC.
 

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Picked up my EQS 450 Wednesday. Had to return it the day after as the AC only let out hot air and the driver door handle gave up and got stuck half way... :(

AC was totally empty on cooling media and the door have to be disassembled.

Offered me a A250e loaner but I refused other than something in the same division as the EQS. So now I have their demo EQS 580.

It really annoys me that their delivery service had not checked the AC.
A poor do that Robert. You don't expect that at such a price tag. Is good to catalog these things so we can all be aware, and assess objectively ... and indeed help to avoid the problems for those yet to take delivery.
 

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Thanks!

It's still at the dealer waiting for parts. They states that the AC is good but just needed media. I have very hard to believe that a brand new car from factory was forgotten to be filled with media. If they had forgotten to fill media It's even worse. It means that has passed many QC checks with no remarks.
 

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Thanks!

It's still at the dealer waiting for parts. They states that the AC is good but just needed media. I have very hard to believe that a brand new car from factory was forgotten to be filled with media. If they had forgotten to fill media It's even worse. It means that has passed many QC checks with no remarks.
100% agree Robert.
 

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Picked up my EQS 450 Wednesday. Had to return it the day after as the AC only let out hot air and the driver door handle gave up and got stuck half way... :(

AC was totally empty on cooling media and the door have to be disassembled.

Offered me a A250e loaner but I refused other than something in the same division as the EQS. So now I have their demo EQS 580.

It really annoys me that their delivery service had not checked the AC.
how long did it take for them to repair the door? this just happened to mine
 

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how long did it take for them to repair the door? this just happened to mine
3 weeks to get parts and 2-3h for repair.

Check when you get it back so they have aligned the door side properly so the trim lines with the trim on the dash. My also got nasty scratches in the paint under the door liner so they had to respray the inside of the door.
 

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3 weeks to get parts and 2-3h for repair.

Check when you get it back so they have aligned the door side properly so the trim lines with the trim on the dash. My also got nasty scratches in the paint under the door liner so they had to respray the inside of the door.
it's happening on the rear door so I don't think alignment issues are a major concern. hopefully it doesn't require a replacement
 
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