[Dar]

I have from 2019 order. I would have thought mandatory so hope dealer will offer retrofit.

EU requires emergency button to be installed on all new cars

The European Union hopes the mandatory emergency call system will help save hundreds of lives and reduce the medical service response time in case of an accident.

www.euronews.com

 

[Dar]

I found a touchscreen button alternative. It might be challengeable legally if so though, just like wiper controls were found illegal for a car company that tried that.

 

[Dar]

Thanks for finding that out.

I also found a quicker alternative to above slower method of going through Mercedes Me general enquiries which is to ask the Linguatronic system. If "Hey Mercedes" is enabled there is no need to click steering wheel button. Just say something like "Hey Mercedes.... Call the Mercedes-Benz emergency centre" This guidance is only in 2019 owner's manual as Linguatronic commands may not be listed in 2021 manual, so you could let us know if willing to see what phrase works but be prepared to cancel!