[KC:]

With spring weather on the horizon, my expectation is the EQC range should be improving. Instead what I’m noticing is that it’s having the opposite effect. Yesterday 15 degrees and a max range of 200 (despite the app I initially estimating 206. Two weeks ago I was achieving 217. I know that it’s not only weather that impacts range, it’s also how we drive it (I have not driven it any differently).
Has anyone else experienced this? Note I’m still using the 3 pin charger as BP Pulse are taking months to figure out how to install.

 

[Flash]

With spring weather on the horizon, my expectation is the EQC range should be improving. Instead what I’m noticing is that it’s having the opposite effect. Yesterday 15 degrees and a max range of 200 (despite the app I initially estimating 206. Two weeks ago I was achieving 217. I know that it’s not only weather that impacts range, it’s also how we drive it (I have not driven it any differently).
Has anyone else experienced this? Note I’m still using the 3 pin charger as BP Pulse are taking months to figure out how to install.

You're lucky, the most l've ever got out of it is 190 miles. Today the weather is about 9 degrees in London, l got 179 at full charge.

 

[KC:]

You need to take it back to the dealer. They have a way of resetting the range which allows charging up to around 225. The issue that I’m having is that does not last very long. 3 weeks later the range is <200

 

[MikeMerc]

You need to take it back to the dealer. They have a way of resetting the range which allows charging up to around 225. The issue that I’m having is that does not last very long. 3 weeks later the range is <200

I'm in the same boat. My range today at 100% charge is showing 182 miles. Last week the dealer did a reset and the range briefly went up to 210 miles only to deteriorate within a couple of days. The rest meant that I had to re-input all my radio settings and res-set the Mercedes Me. This is getting tedious.

 

[KC:]

I'm in the same boat. My range today at 100% charge is showing 182 miles. Last week the dealer did a reset and the range briefly went up to 210 miles only to deteriorate within a couple of days. The rest meant that I had to re-input all my radio settings and res-set the Mercedes Me. This is getting tedious.

I totally agree. It’s a complete faff! I also had to reset the electronics and noticed some default features ie how long the lights stay on after you switch off changed. I have written to my dealer to better understand what is causing the range to drop. As you say it’s not sustainable to keep resetting the range. Did you get any diagnostic report with the reset?

 

[MikeMerc]

KC, the only feedback I received from the grarage regarding the battery was ... "no stored faults, battery system all looks fine". On another topic did you know that the Park Assist function has apparently been "reduced" on the EQC. For nearly three months I couldn't figure out why it was not finding viable parking bays. I was informed today by Mercedes that this function has been removed from all EQCs in order to comply with an EU Directive. So when you think you are buying a car with fully automatic parking, in fact, your are not. You are only buying a car with a rear view camera and bleeping distance sensors but you have to reverse and steer the wheel yourself. I'm lost for words. Have you checked whether your car has an operational Park Assist function? I'm curious to get your feedback on this important topic. Kind regards. MikeMerc

 

[KC:]

Hi Mike, it’s funny you should ask. I’ve been on at merc for months now that I cannot get it to work. There response has been watch the YouTube videos. Now I’m hearing from you there is an actual known defect. So not only have we been misold on range, but now it’s functionality. Is anyone else experiencing any issues?

 

[KC:]

KC, the only feedback I received from the grarage regarding the battery was ... "no stored faults, battery system all looks fine". On another topic did you know that the Park Assist function has apparently been "reduced" on the EQC. For nearly three months I couldn't figure out why it was not finding viable parking bays. I was informed today by Mercedes that this function has been removed from all EQCs in order to comply with an EU Directive. So when you think you are buying a car with fully automatic parking, in fact, your are not. You are only buying a car with a rear view camera and bleeping distance sensors but you have to reverse and steer the wheel yourself. I'm lost for words. Have you checked whether your car has an operational Park Assist function? I'm curious to get your feedback on this important topic. Kind regards. MikeMerc

Hi, just a thought, since you had your range reset have you noticed any increase in range deducted for using the heaters? I used the windscreen heater for 10seconds and I whopping 50miles was deducted from the range. However 30miles was credited back when a flicked the switch OFF 10mins later. Bizarre!

 

[MikeMerc]

Hi, just a thought, since you had your range reset have you noticed any increase in range deducted for using the heaters? I used the windscreen heater for 10seconds and I whopping 50miles was deducted from the range. However 30miles was credited back when a flicked the switch OFF 10mins later. Bizarre!

I tried switching-off the climate control and immediately got a relatively small 5 mile increase in range. Better than nothing I guess but with my maximum range at 190 miles at 100% charge on my EQC this is well, well short of the published "official" 240 miles range. I think the saying goes, "Happiness is Reality minus Expectation" ....... and there is certainly a bit helping of "post-purchase disonance" going on here!

 

[KC:]

I tried switching-off the climate control and immediately got a relatively small 5 mile increase in range. Better than nothing I guess but with my maximum range at 190 miles at 100% charge on my EQC this is well, well short of the published "official" 240 miles range. I think the saying goes, "Happiness is Reality minus Expectation" ....... and there is certainly a bit helping of "post-purchase disonance" going on here!

Strange that there is no light to indicate if the heater switch is ON.

 

[Parkwood]

Re the active park assist there is a thread on this called parking assist have a dip in that have just updated it with info from my french garage re his inability to say whether my yet to be built EQC will have it or not. On the thread of range my understanding is that the car algorithm looks at previous usage to gauge the range. So after a period of careful economical driving the range will be more than if it is after a period of hard driving ie it is not specific to how much charge is in the battery per se rather what the car thinks will be asked of it in terms of energy usage. The benefit of this approach is if you are following your normal routine you know how far the car can travel without top up as opposed to thinking you have max range to play with which in reality may not be available to you due to the energy requirements you use in your use. Hope this makes sense and I have clarified my understanding on how the range systems work which by the way are the same for ICE cars though I think the start ranges for electric cars maybe more sophisticated in this regard than ICE who compute on the basis of usage at the time of the readout.

 

[KC:]

So after a period of careful economical driving the range will be more than if it is after a period of hard driving

When you say period are you able to quantify this please? Is this a full charge say after driving carefully for 80kwh of charge the range is effectively reset based on the driving style?

 

[Parkwood]

I am just passing on info I have picked up on reading in preparation for going electric but I have just looked at the Mercedes me app to check the range on my diesel e class. It says I have 53% fuel level and a range of 588km. I am unclear if the 60 litre tank also has a 7 litre emergency capacity but checking the consumption on the last trip which was only 9km (I know another reason for going electric) consumption was 7.2l/100km so on 53% assuming 60 litres it means a range of about 441km. But if I use the from reset value over 13,867km then it gives 5.9l/100km and on a 60 litre 538km and if I use 67 litres it is 601km. I would say therefore the car is using the reset value or the value measured the full time it has been driven. So it constantly monitors and changes the value as the average changes which suggests to me the range may raise the longer you have the car and the more it is used. it in part explains my experience when I had one for a 2 day test drive. I managed to get it to 93% battery after an overnight charge on a simple plug and was surprised the range was below or just around 300km. over the 2 days I covered 288km and the average consumption over the 2 days was 25.9/100km. Taking that as the value used to work out the range it gives a figure of 308km (80 the useable amount of battery. divided by 25.9 x 100) which matches the low level I saw albeit I have not adjusted for it just being 93% so it is not a precise figure and I cannot remember it exactly. I did not check the reset value over the entire time the car had driven I was just looking at the last trip values(I took photos for reference which is why I have them). So maybe you could check my theory by looking at the stats for your car? I hope this is understandable I am neither a mathematician nor in fact a trained technical person🤣

 

[AndyEQ3]

What I’ve found is turning off the blower suddenly ramps up your predicted range (you might not even know it’s on...). My car is currently showing a range of 250 miles at 90%.

I was also mostly using D- and D— in town and getting just below 3 mpkh for the efficiency. My partner complained this driving style was making her queezy, so I switched to D only and used the regen from the brake pedal. On a long drive I’ve now been getting just over 3mpkh. Haven’t fully drained the battery like this yet to get the actual miles. but just thought I’d share.

 

[Parkwood]

That’s good mpkw works out pretty close to the cars spec at 240 miles
for real world driving seems good. Converting for me it would give about 386 km range which is a tad higher than I was expecting on the test drive I had over a couple of days. Official figs for mixed driving is 361 to 420km (224 to 260 miles) which seems realistic. Thanks very helpful. Do you top up little and often ie overnight or do you let the car run down and then do a long topup?

 

[AndyEQ3]

That’s good mpkw works out pretty close to the cars spec at 240 miles
for real world driving seems good. Converting for me it would give about 386 km range which is a tad higher than I was expecting on the test drive I had over a couple of days. Official figs for mixed driving is 361 to 420km (224 to 260 miles) which seems realistic. Thanks very helpful. Do you top up little and often ie overnight or do you let the car run down and then do a long topup?

I don’t do overnight charging as I don’t have a home charger.
I’ll charge it up on a Polar when walking the dog or a Shell when doing a quick trip to the shops.
Will be doing a long trip from the Uk to France in the summer (maybe) and hopefully the Ionity network steps up.

 

[Parkwood]

I don’t do overnight charging as I don’t have a home charger.
I’ll charge it up on a Polar when walking the dog or a Shell when doing a quick trip to the shops.
Will be doing a long trip from the Uk to France in the summer (maybe) and hopefully the Ionity network steps up.

Have not really taken any notice of ionity charging points yet and my car does not come until end of July so cannot give you any personal experience but the maps indicate a good supply. A point to note the Gov has been supporting a move to electric for some me time and many villages have charging points usually type 2 but slowish max 22kw. My village only has a population of 750 but we hav had charge points for about a few years now all subsidized by the local county government. Chargemap show them as well as the Mercedes me charge. Also lidl offer free charging at many shops and many other supermarkets also have charge points. Will share any research but think you should be ok here. Total garages are also investing. I am in normandie and travel to Bordeaux 2 or 3 times a year (pre covid) and there are 4 or 5 chargers on the way according to the maps another reason I felt happy moving to electric😉

 

[Mollymoo]

Hi
Purchased a new Eqc in March
Regarding the range I have a 7kw charger on my drive so just use the car daily for a 30 mile
Round trip to work and home then back on to charge. Got quite cold the start of March in UK but I was always getting 230 miles on full charge. Now it’s warmed up a bit to 8-15 degrees I get roughly 244 mile. Although if I have heating on it drops about 40 mile off the expected range but then recovers once heating switched off. I tend to drive with heated seats on only if a bit nippy and still get 244 range of late.
I generally like the car although the glare / reflection from the window screen off of top of the dash is very annoying but I suppose i will have to live with it. To be honest my last car was a Range Rover p400e which I didn’t like at all. The Merc mbux system alone is different class to any Land-rover product.

 

[Parkwood]

Interesting. At one time Mercedes comand entertainment was always criticised but I find it good but MBUX seems to be liked by most people. I test drove an EQC for 2 days and had no issues moving over from the 2018 e class command system. Your range seems to fit in I will also have a 7kw wallbox so will not be using public charging much either. Not many Jaguar or Landrovers here the evoque was popular in that you would see one from time to time but now I never see any landrovers apart from the odd old LHD defenders. There are no dealerships in my area either And just 1 Mercedes for my dept. Loads of Citroen, Renault Peugeot of course🤣 The joys of rural France.....

 

[Gavster]

We have mild weather here in Australia and my EQC is averaging 19.2kWh/100km which would give a theoretical max range of approximately 420Kms on a full charge . I am a relaxed driver and on longer round trips I consistently get less than 20kWh/100km with the climate control on. Around town I get between 18-19kWh/100km and can do better in perfect conditions. I have experimented with coasting and active use of the paddle shifters around town to dynamically alter regen, but think this makes negligible difference to just leaving the car in one of the standard recuperation modes. On the open road, I do use coasting mode and then shift into regen when approaching towns. The paddle shifters are great for this.
My car has 20" wheels.